Calls Answered By A Person
We will always politely answer your calls in person during office hours; 9am - 5pm, Monday to Friday.
No-Obligation All-Inclusive Quotes
You will receive a free no obligation quote over the phone or in writing within three days of your enquiry. We will always confirm the price with you before we start work.
Work Completed To Your Satisfaction
When work is completed we will review the results with you and you will be asked to sign an itemised invoice stating that you are satisfied.
A Full Service
When we send your quote we'll let you know what else we can offer you from our Carpet and Upholstery and Curtain cleaning to our range of fabric protectors.
As soon as you accept our quote we will arrange the next mutually convenient date and time to complete the work.
Neat And Clean Technicians
We aim to impress with the neat, professional and clean appearence of all Chem-Dry employees and representatives.
First Class Vehicles
All our vehicles are branded with our name and are in good and clean condition throughout.
We will pre-test and inspect all items you would like cleaned and make a note of the results on your quote.
Friendly Follow Up
Your feedback on the quality of our services is vital, so we will always leave a questionnaire or give you a friendly follow-up call within 48 hours of our visit.
We will always offer a courtesy quote and provide you with useful promotional material when work is complete
"Based on realistic expectations, if you are not completely satisfied with the Chem-Dry service, our technician will put it right or refund your money"